- Helped scale Waymo's DevAI adoption program across the SWE organization — partnered with engineering teams to evaluate AI coding tools, build onboarding, and identify the workflows where AI assistance removes real engineering toil.
- Managed the DevX Critical Journeys workstreams for simulation and evaluation, using developer feedback and workflow data to prioritize improvements in usability, reliability, and compute efficiency.
- Designed and launched Waymo Clusters, a centralized platform for tracking long-running engineering problem areas that replaced fragmented legacy tracking; built the underlying schema, SQL logic, and dashboards used by cluster leads and cross-functional stakeholders.
- Created the Continuous Triage Strategy and PDRM framework, standardizing how critical events are reviewed, routed, and followed up across engineering — and moving triage off manual spreadsheets onto structured dashboards with automated routing.
- 96% reduction in VRU Incidents Per Billion Miles — program-managed the safety-feature roadmap that surpassed human safety benchmarks and unlocked commercial mileage and geographic expansion.
- Orchestrated the VRU portfolio across 7 vertical and horizontal engineering teams (Planner Reasoning, Perception Semantics, Behavior Prediction), defining standard execution practices for 140+ engineers across 10+ departments.
- Founded the Escalated Issues Working Group, retiring 13 long-tail show-stoppers and coordinating data-collection campaigns that eliminated driverless Disengage Zones in San Francisco.
- Led operational readiness for high-visibility driverless rollouts (e.g., SF Halloween) — real-time safety tracking and coordination across Engineering, Operations, Safety, Product, and Legal.